Please take your time to read this page. It's not that long.

Latest firmware is 2025-05-05.

You can check the hardware version of your device here.

For v4 hardware, the firmware upgrade page on the support website shows how to upgrade the device via the USB cable.


All following information concerns previous hardware versions (v1.0, v1.1, v2.0, v3.0):

The firmware upgrade page on the support website shows how to upgrade with some videos.

To upgrade from the HotSpot web interface (method A - recommended), first download this bin file: firmware.bin. It's the same file for all In/Out net devices (version 1.x blue or version 2.0/3.0 green). Follow the instructions here.

If you can't boot your In/Out net device, you should upgrade using a microSD card (method C): first download the img file: flasher-1.x.img for version 1.x (blue net device) or flasher-2.0-3.0.img for version 2.0/3.0 (green net device), burn it to the card using Etcher and then follow the instructions here.


The current firmware is available here: 2025-05-05.